Using personal data

Casecentive considers a careful handling of personal data of great importance.

In our processing we comply with the requirements of privacy legislation. This means, among other things:

  • We clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • We limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
  • We first ask for your explicit consent to process your personal data in cases where your consent is required;
  • We take appropriate security measures to protect your personal data, including the requirements of parties who process personal data on our behalf;
  • We respect your right to provide access, correction or deletion of your personal data at your request.

Casecentive is responsible for data. In this privacy statement we explain what personal data we collect and use and for what purpose. We advise you to read it carefully.

This privacy statement was last updated on 29-09-2020 15:04.

Use of personal data
When using our website, we obtain certain information from you. This may be personal data. We only store and use personal data that you provide directly, in the context of the service requested by you, or of which it is clear at the time of provision that they will be provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

– IP Address (if we find abuse / fraud on an IP address, we exclude this IP address)
– Email address (when used in Chat or Email form)
– Name (when used in Chat or Email form)

Contact form, chat function
Through our website we offer the possibility to ask questions through a contact form or chat function (Zendesk Chat / Zopim), where you will be asked to fill in various details to handle your question. You choose which information you provide. The data you send us will be kept as long as the nature of the form or the content of your e-mail is necessary for the complete answer and handling.

We do not publish your customer data.

Our website displays advertisements.

Provision to third parties
We may pass on your data to our partners. These partners are involved in the execution of the agreement. These partners are (partly) located outside the EU. We have strict agreements with them to comply with the European privacy rules. Social media buttons are included in our website. These buttons are used by the managers of these services to collect your personal data.

We take security measures to limit misuse and unauthorized access to personal information.

Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. Thereafter, we will retain data for up to one year for the statistical purposes described. The data will then be deleted unless there is a legal obligation to retain it for a longer period (such as the seven-year tax retention obligation for payment data).

Third party websites
This privacy statement does not apply to third party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We advise you to read the privacy statements of these websites before using them.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Inspection and modification of your data
If you have any questions about our privacy policy or if you have questions about accessing and changing (or deleting) your personal data, you can contact us at any time using the information below.

You can also send us a request to view, change or delete these data. You may also submit a request to request a data export for data that we use with your consent, or indicate, with reasons, that you would like us to restrict the processing of personal data.

In order to prevent misuse, we may ask you to adequately identify yourself. If it concerns access to personal data linked to a cookie, you must send us a copy of the cookie in question. You can find this in the settings of your browser. If the data is not correct, you can ask us to change or remove the data.

Personal data issue ?
Of course we will be happy to help you if you have any complaints about the processing of your personal data. Pursuant to the privacy legislation, you also have the right to file a complaint with the Personal Data Authority against this processing of personal data. You can contact the Authority Personal Data for this purpose.

Contact details

Prof de Moorplein 521
5037DR Tilburg

Phone number: +31 13 2040150

E-Mail: [email protected]